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Conversations: Change the Conversation - Change the Culture
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Skills
ext there are specific skills. Practicing these skills in varied situations is the central focus of the workshop. Although this is not an all-inclusive list it does identify some of the skills that are utilized to create powerful conversations.
- Telling the Truth
- Extending Goodwill
- Managing Resistance
- Disclosing
- Framing Choices
- Taking the Other Side
- Naming the Difficult Issues
- Acknowledging Doubt, Concern and Failure
- Naming Your Own Contribution to a Problem
- Making Promises
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